Features  /  Unified inbox

One inbox for everything people say to you.

Comments from 9 platforms, Google reviews and Facebook recommendations, in a single threaded view. Read, reply, like and hide without opening a single app.

Reading the inbox is never metered, on any plan.
The cost of a comment you never saw
It was a buying question
“Do you ship to Cyprus?” on a Reel from 3 days ago. Nobody answered. They bought elsewhere.
It was a one-star review
Sitting unanswered on the Google listing that ranks above the client’s own website.
It was in a subreddit
Where the thread outranks your product page and the top reply is a competitor.
Threads, not lists

You see the conversation, not a feed of fragments.

Replies nest under their parent exactly as they do on the platform, with the author’s name, avatar, like count and timestamp. Filter by account, platform or post. Mark a thread done so the next person on your team doesn’t answer it twice.

Reviews too

Google reviews land in the same place.

Star rating, reviewer, date and any existing owner reply, imported alongside the comments. Write or update the owner reply from here. Google allows one, so we show you what’s already published before you overwrite it. Facebook Page recommendations work the same way, full thread included.

Re-running an import never duplicates anything. Reviews are matched on their platform ID and updated in place, so edited reviews and new replies catch up on the next sync.

What you can do, per platform

Each network has its own reply limit. Read, reply, like, hide and delete from here, on every network except Threads, which only allows replies. Saved replies and a one-by-one review queue keep it quick. When an account hits its daily reply limit, your draft waits until the reset. Comments show for posts published through EngageDigital and for posts you import (up to 100 recent posts per account each month). Posts made directly in a platform’s app show up after import.

Platform
Read
Reply
Moderation
Reply limit
INSTAGRAM
✓
✓
Like · Hide · Delete
2,200
FACEBOOK
✓
✓
Like · Hide · Delete
8,000
LINKEDIN
✓
✓
Like · Hide · Delete
1,250
YOUTUBE
✓
✓
Like · Hide · Delete
10,000
TIKTOK
✓
✓
Like · Hide · Delete
150
REDDIT
✓
✓
Like · Hide · Delete
10,000
THREADS
✓
✓
Replies only
500
MASTODON
✓
✓
Like · Hide · Delete
500
BLUESKY
✓
✓
Like · Hide · Delete
300
DISCORD · SLACK
·
✓
Like · Hide · Delete
2,000 · 30,000
GOOGLE BUSINESS
Reviews
Owner
Like · Hide · Delete
4,096
X · PINTEREST
·
·
Like · Hide · Delete
·
Reply limits are characters per reply, set by each platform.

Stop finding the question 3 days late.

The inbox opens with the beta in October 2026. Reading it is never metered.

Get early access